Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Plugin status detector keeps spinning

  • 2 réponses
  • 3 ont ce problème
  • 6 vues
  • Dernière réponse par STreat

STreat
STreat
more options

Hello,

I have a message that my Shockwave Flash player version is vulnerable and should be updated. Updating leads me to the Check Your Plugins page, https://www.mozilla.org/en-US/plugincheck/. This contains a Plugin Status window, apparently necessary in determining next steps in updating. However the "wait" dial continues to spin and never displays any information. I have tried to go around this page to update the Shockwave plugin, but am always directed back to this page and the spinning status detector.

What do I need to do to fix this, and update the plugin (maybe two different issues) Thanks

Hello, I have a message that my Shockwave Flash player version is vulnerable and should be updated. Updating leads me to the Check Your Plugins page, https://www.mozilla.org/en-US/plugincheck/. This contains a Plugin Status window, apparently necessary in determining next steps in updating. However the "wait" dial continues to spin and never displays any information. I have tried to go around this page to update the Shockwave plugin, but am always directed back to this page and the spinning status detector. What do I need to do to fix this, and update the plugin (maybe two different issues) Thanks

Solution choisie

hi STreat, please see if you can resolve the problem on the plugin-check page when you go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" to never activate and then reload the page?

Lire cette réponse dans son contexte 👍 8

Toutes les réponses (2)

philipp
philipp
  • Moderator
more options

Solution choisie

hi STreat, please see if you can resolve the problem on the plugin-check page when you go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" to never activate and then reload the page?

STreat
STreat Auteur de la question
more options

Philipp,

Thanks, problem resolved. Verbose: This also resolved a number of other little "niggling" issues including the speed with which Firefox responds. Thanks, this is really great help, and it is forcing me to dig around in Firefox a little more to learn it better. Steve