We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox Prompts For Version Update When Version Already Current -- Mac OSX

  • 1 réponse
  • 1 a ce problème
  • 20 vues
  • Dernière réponse par cor-el

fotzymaydee
fotzymaydee
more options

For added security, I surf the web utilizing a Non-Admin Level Mac User Account. Though I update all software, including Firefox, utilizing an Admin-level Mac User account, again, for added security, I surf using a Non-Admin-level user account. Recently, while surfing with my non-admin account, I've been receiving prompts from Firefox to update the current version. When I click on the "About Firefox" menu, the display shows my current version 44.0.1 (Mac OS X Lion 10.7.5), shows that "updates are available" and provides a link. Clicking the link redirects to a Mozilla web page informing me that my current version of Firefox is up-to-date. Clicking the "About Firefox" menu utilizing an Admin Level Account, however, the window shows my version as being current. Why, when using my non-admin-level account, does Firefox believe my version is not up-to-date -- sending prompts to update whenever I use it, when in fact, the version is up-to-date.

For added security, I surf the web utilizing a Non-Admin Level Mac User Account. Though I update all software, including Firefox, utilizing an Admin-level Mac User account, again, for added security, I surf using a Non-Admin-level user account. Recently, while surfing with my non-admin account, I've been receiving prompts from Firefox to update the current version. When I click on the "About Firefox" menu, the display shows my current version 44.0.1 (Mac OS X Lion 10.7.5), shows that "updates are available" and provides a link. Clicking the link redirects to a Mozilla web page informing me that my current version of Firefox is up-to-date. Clicking the "About Firefox" menu utilizing an Admin Level Account, however, the window shows my version as being current. Why, when using my non-admin-level account, does Firefox believe my version is not up-to-date -- sending prompts to update whenever I use it, when in fact, the version is up-to-date.

Solution choisie

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

If there a problem with updating or with the permissions then best is to download the full version and trash the currently installed Firefox application to do a clean reinstall.

Download a new copy of the Firefox application and save the Disk Image file to the desktop

Your personal data like bookmarks is stored in the Firefox profile folder, so you won't lose personal data when you uninstall and reinstall or update Firefox, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.