Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Thunderbird still downloading double in Gmail for All Mail and Labels

  • 7 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par christ1

more options

So i wanted to use Thunderbird to backup my Gmail account. Couldn't find any recent articles about it, but there were some older ones which I followed: IMAP, some options in Config Editor (mime_parts_on_demand, check_all_imap_folders_for_new, use_status_for_biff,autosync_offline_stores according to http://www.matthewjmiller.net/howtos/backing-up-gmail-with-thunderbird-imap/ ). I'm not sure if that's enough to use Thunderbird as a backup for Gmail so please let me know if I still need to do smth.

Anyway, the problem now is that it is downloading emails twice, once for All Mail and once for the label the email might have, although the latest versions should support Gmail labels and not download duplicates. I'm not sure what happened, but from what I noticed, the first time it downloaded everything twice and the size was doublethan my whole Gmail account. The second time, in the beginning worked fine, but when I moved the Thunderbird folder including emails, because I have the portable version, it started downloading again and the size is now bigger than my whole Gmail size again.

Can someone help me with this and to properly create a portable Thunderbird with a complete backup of Gmail? Thanks guys.

So i wanted to use Thunderbird to backup my Gmail account. Couldn't find any recent articles about it, but there were some older ones which I followed: IMAP, some options in Config Editor (mime_parts_on_demand, check_all_imap_folders_for_new, use_status_for_biff,autosync_offline_stores according to http://www.matthewjmiller.net/howtos/backing-up-gmail-with-thunderbird-imap/ ). I'm not sure if that's enough to use Thunderbird as a backup for Gmail so please let me know if I still need to do smth. Anyway, the problem now is that it is downloading emails twice, once for All Mail and once for the label the email might have, although the latest versions should support Gmail labels and not download duplicates. I'm not sure what happened, but from what I noticed, the first time it downloaded everything twice and the size was doublethan my whole Gmail account. The second time, in the beginning worked fine, but when I moved the Thunderbird folder including emails, because I have the portable version, it started downloading again and the size is now bigger than my whole Gmail size again. Can someone help me with this and to properly create a portable Thunderbird with a complete backup of Gmail? Thanks guys.

Modifié le par ssterjo

Toutes les réponses (7)

more options

IMHO, you need either All Mail (and nothing else), or everything else except All Mail.

Gmail stores all the messages in All Mail and labels them. They are presented as if in folders by filtering on labels.

Personally ,I don't want or need to be aware that Gmail does things in this idiosyncratic way. So I don't subscribe to All Mail and work as if it was all just based on folders like all my other email accounts. But if you're just "backing up" an account (why? Gmail are rather less likely to have a catastrophic data loss than the average home user) the All Mail folder should serve you well, since presumably you're not intending to actually use this as a working account on Thunderbird.

If you're worried about the security issues of leaving messages on someone else's server, maybe you shouldn't be using Gmail.

more options

As I also said, I want a portable backup for offline use etc. And I also need the labels. If I unsubscribe All Mail I would need to have labels for all emails in order to have all of them, since unlabeled ones would not be synced. Additionally I need it for threaded conversations with different labels.

Anyway, since it should be supported there's no reason to find workarounds but it should work and that's why I want it. If it were not supported I would just have to deal with it,but It is, so any actual suggestion?

more options
If I unsubscribe All Mail I would need to have labels for all emails in order to have all of them,

That's the whole point when you want to use Thunderbird to backup your Gmail.

since unlabeled ones would not be synced.

Can you explain that in more detail? You were complaining about messages being downloaded twice. Zenos explained how to avoid that. https://support.mozilla.org/en-US/questions/1117013#answer-863081

Now you complain about messages not being synced? You control what's being synced in your Thunderbird Synchronization settings.

Modifié le par christ1

more options

So, I have labeled emails, right? which appear as folders. Beside the emails with labels, there are also emails that don't get a label, e.g. they come in the inbox, and I just archive them directly, so not all emails have a label. Even if I had a label for every email, I would also like to have All Mail for seeing threaded emails where one thread has emails with different labels. I hope that's clear. Still, Thunderbird's documentation says it should support Gmail labels, so you guys are still not explaining why it's not working and how to fix it. There are many reasons why I might have emails with multiple labels, beside All Mail, and they still download double. That is the problem here.

more options
There are many reasons why I might have emails with multiple labels, beside All Mail, and they still download double.

As per https://support.mozilla.org/en-US/kb/thunderbird-and-gmail that shouldn't be the case. I still don't see a point syncing 'All Mail' though.

I have the portable version

The portable version isn't a Mozilla product. Contact PortableApps for support of their product. If the double download also happens with the Mozilla version of Thunderbird please open a bug. https://bugzilla.mozilla.org/

Beside the emails with labels, there are also emails that don't get a label, e.g. they come in the inbox, and I just archive them directly, so not all emails have a label.

In which way is that a problem?

I would also like to have All Mail for seeing threaded emails where one thread has emails with different labels.

You can use 'Open Message in Conversation'. 'All Mail' is not needed for this.

Modifié le par christ1

more options

Like I said, emails that don't have a label can only be accessed through All Mail, and if I don't sync that, I can't read those emails. And since it is downloading twice for me, although as I said, and you also posted the link, it should download only once. That's why I'm asking if I'm doing something wrong or why is it happening? It happened on the install version too.

EDIT: maybe the configurations in the Config Editor, could any of them cause this?

Modifié le par ssterjo

more options
It happened on the install version too.

Please let us know the bug ID when you raise a bug in Bugzilla.