![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
How do I down load older email that Thunderbird did not automatically download?
Thunderbird only downloaded email back to 1/1/2014. Is there a way to download my earlier email? It also did not download email sorted to folders with in my online account. Can I download them with out returning them to the inbox?
Thank you!
Solution choisie
Yep, thank you.
Your account uses POP which means it can only see the Inbox. To see the other folders you mention, you would need to set up the account to connect using IMAP. My own yahoo-based accounts use IMAP, so I know it's possible.
I'm not sure any of this will help with the older messages, unless you have sorted them to different folders?
Lire cette réponse dans son contexte 👍 1Toutes les réponses (7)
In order for us to better investigate this issue you need to add a little more non-personal information.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Modifié le
Application Basics
Name: Thunderbird Version: 38.5.1 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.5.1 Profile Folder: Show Folder
(Local drive) Application Build ID: 20151228123010 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory
Mail and News Accounts account1: INCOMING: account1, , (pop3) pop.mail.yahoo.com:995, SSL, passwordCleartext OUTGOING: smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
Crash Reports
Extensions Lightning, 4.0.5.2, false, {e2fda1a4-762b-4020-b5ad-a41df1933103} McAfee Anti-Spam Thunderbird Extension, 2.0, false, msktbird@mcafee.com
Important Modified Preferences
Name: Value
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false extensions.lastAppVersion: 38.5.1 font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 02231691-fae7-4367-ae71-773a9a49d52 network.cookie.cookieBehavior: 2 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1459975264 places.history.enabled: false places.history.expiration.transient_current_max_pages: 104858 plugin.importedState: true privacy.donottrackheader.enabled: true
Graphics
Adapter Description: Intel(R) HD Graphics 4400 Vendor ID: 0x8086 Device ID: 0x041e Adapter RAM: Unknown Adapter Drivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32 Driver Version: 10.18.10.3412 Driver Date: 1-29-2014 Direct2D Enabled: false DirectWrite Enabled: false (6.2.9200.17568) ClearType Parameters: ClearType parameters not found WebGL Renderer: false GPU Accelerated Windows: 0
AzureCanvasBackend: skia AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: cairo AzureContentBackend: cairo
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version Version in use
NSPR 4.10.10 4.10.10
NSS 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC
NSS Util 3.19.2.1 3.19.2.1
NSS SSL 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC
NSS S/MIME 3.19.2.1 Basic ECC 3.19.2.1 Basic ECC
I hope this is the info you were asking for. Thanks!
Solution choisie
Yep, thank you.
Your account uses POP which means it can only see the Inbox. To see the other folders you mention, you would need to set up the account to connect using IMAP. My own yahoo-based accounts use IMAP, so I know it's possible.
I'm not sure any of this will help with the older messages, unless you have sorted them to different folders?
Modifié le
Thank you - I will make the change and see what I can do about the folders. The older messages are all in the inbox. I was wondering if there is a setting I can change that will let it pick up mail older than 1/1/14?
Thanks for your help!
In general, the client downloads what is offered by the server. I'd expect any limit (by date, for instance) to be a server function. I don't know of any settings in Thunderbird to either allow or prevent old messages to be collected.
Thanks for all your help!