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How can I recover my bookarks?

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I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

I turned on sync today on my computer and after that lost all my new bookmarks, since I created account on sync and turned off it couple monthes ago. Also all bookmarks returned to the previous long time ago sync...

Modifié le par Lostanastacia

Solution choisie

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.

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Solution choisie

Sorry that happened to you. Sync wasn't intended to be turned on and then off, only to be turned on months later.

For now Disconnect from Sync and then Restore a Bookmarks Backup from the before you turned Sync back on. And before you reconnect to Sync reset your Firefox Account / Sync Password to flush the old, corrupt data from the Sync server.

See this - Restore a Bookmark Backup.