Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox keeps opening on the start page, no favorites available, fix?

  • 3 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par cor-el

czartsar
czartsar
more options

Since today's Mozilla update, I've been unable to access any websites using Mozilla. I get a New Tab" blank page or now after trying several troubleshooting solutions from the Mozilla website I only get the Mozilla Firefox start page with no change whenever I try any favorite, previous website, or even when typing in a new website??? Frustrating

Since today's Mozilla update, I've been unable to access any websites using Mozilla. I get a New Tab" blank page or now after trying several troubleshooting solutions from the Mozilla website I only get the Mozilla Firefox start page with no change whenever I try any favorite, previous website, or even when typing in a new website??? Frustrating

Solution choisie

Note that it is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

philipp
philipp
  • Moderator
more options

hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

czartsar
czartsar Auteur de la question
more options

I uninstalled & reinstalled Mozilla Firefox(3 times) & the browser seems to finally be working correctly now. Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution choisie

Note that it is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: