Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

thunderbird keep telling me the local folder is full, even I have deleted 1/3 of the emails inside

  • 1 réponse
  • 1 a ce problème
  • 11 vues
  • Dernière réponse par Gnospen

more options

I have about 12K~16K emails a year, I archived them in local folders. Now I need to add some new emails in these local folders, it keep telling the folder is full, I need to delete some email and compact it, I did, for example I deleted 4000 emails from a local folder it originally has 13K+ emails, so I guess after that I could regain some space, but no, after the deletion and compaction, I still cannot copy/move any single emails to it. All local folders are like this, after archive emails from inbox to it, I can only delete email inside, not allowed to add new emails.

How can I fix this?

I have about 12K~16K emails a year, I archived them in local folders. Now I need to add some new emails in these local folders, it keep telling the folder is full, I need to delete some email and compact it, I did, for example I deleted 4000 emails from a local folder it originally has 13K+ emails, so I guess after that I could regain some space, but no, after the deletion and compaction, I still cannot copy/move any single emails to it. All local folders are like this, after archive emails from inbox to it, I can only delete email inside, not allowed to add new emails. How can I fix this?

Toutes les réponses (1)

more options

How much space does the folder take? and how much free space do you have? A folder is one single file with all mails stacked one after another incl all image and attachment. With 15k mails I guess its a very large file. When deleting you only mark mails as "to be deleted" in that file. When you then compact the entire file is rewritten into a new temporary file. When that is done the old file is deleted and the temp file renamed. So part of the time there is a need for twice the space. If the process is halted or unsuccessful, the rename will not take place. And the temp-file might still be there taking up space. Filename: nstmp, nstmp-1 or likewise in your profile, those can be deleted.