Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Citrix Go-to-Meeting says newest Firefox will not allow Voip audio.

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

I registered for a Webinar to be run with Citrix Go-to-Meeting and performed the system/software check with no errors. Yesterday, when I connected to the Webinar and attempted to use my computer's sound system for Voip audio, I got an error message saying "Your browser's plugins will not allow computer audio. Switch to Chrome or call in using a standard telephone." One month ago, I was able to use Voip audio with Firefox v. 46. Any suggestions other than switching to Chrome or pay the long distance phone charge?

I registered for a Webinar to be run with Citrix Go-to-Meeting and performed the system/software check with no errors. Yesterday, when I connected to the Webinar and attempted to use my computer's sound system for Voip audio, I got an error message saying "Your browser's plugins will not allow computer audio. Switch to Chrome or call in using a standard telephone." One month ago, I was able to use Voip audio with Firefox v. 46. Any suggestions other than switching to Chrome or pay the long distance phone charge?

Toutes les réponses (1)

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.16 Adobe PDF Plug-In For Firefox and Netscape 10.1.16

Adobe Shockwave for Director Netscape plug-in, version 12.1 Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.2.4.194
http://get.adobe.com/shockwave/

Adobe PDF Plug-In For Firefox and Netscape: Security Issue: Update your Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.