Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I continue to receive this message to update, need to verify legitimate state of update request. From https://eishuscanmyessay.net

  • 2 réponses
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par James

more options

An update request from http://eishuscanmyessay.net continues to pop-up. I have downloaded the latest available update. I need to know if this is legitimate.

An update request from http://eishuscanmyessay.net continues to pop-up. I have downloaded the latest available update. I need to know if this is legitimate.

Toutes les réponses (2)

more options

No - your Firefox version is up to date and we have been seeing widespread instances of fake Firefox updates being offered for the last 6 weeks or so.

Please ignore update messages like that.

more options

So the weird name of the website does not raise red flags for you?

It sounds like you are getting a random named website claiming to have a urgent Firefox update or patch. This is not from Mozilla or the Firefox web browser. The fake firefox-patch.exe and firefox-patch.js files can install things like trojans, viruses, or unwanted software on Windows based on past reports if the user runs them.

The updates are done internally in Firefox (with a .mar type of file) whether on Windows, Mac OSX or Linux or by download from mozilla.org like say www.mozilla.org/firefox/all/

You could try using a adblocker extension like uBlock Origin to block theses fake ads if you keep getting them. https://addons.mozilla.org/firefox/addon/ublock-origin/

Unfortunately this has gone on for over a month now with one or two new sites reported almost everyday. https://support.mozilla.org/en-US/forums/contributors/712056/ and https://support.mozilla.org/en-US/forums/contributors/712075