Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Despite Options/Composition/Addressing set for Autocompletion, typing an email recipient NEVER finds a match in Address Book-just shows typing in Red.

  • 2 réponses
  • 1 a ce problème
  • 4 vues
  • Dernière réponse par mjtuck

mjtuck
mjtuck
more options

Using all versions of T'Bird for many years, the current ones installed on W10 64-bit PC over the last year never bring up any Email Addresses from my Address Book. As I type I just get the entry in Red Typeface.

If I go to Tools/Address Book and select an entry then Write, the correct entry does appear in the 'To' box of the Write Dialogue. This is only useful for one recipient - for others I have to copy & paste entries from the address book to relevant TO/CC/BCC box(es).

Any cure would be much appreciated and save a lot of time. Thanks.

Using all versions of T'Bird for many years, the current ones installed on W10 64-bit PC over the last year never bring up any Email Addresses from my Address Book. As I type I just get the entry in Red Typeface. If I go to Tools/Address Book and select an entry then Write, the correct entry does appear in the 'To' box of the Write Dialogue. This is only useful for one recipient - for others I have to copy & paste entries from the address book to relevant TO/CC/BCC box(es). Any cure would be much appreciated and save a lot of time. Thanks.

Toutes les réponses (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

red means they are not in the address book.

Try restarting Thunderbird with add-ons disabled from the help menu. Does it address better?

mjtuck
mjtuck Auteur de la question
more options

Thanks - now OK. I disabled all add-ons and re-introduced one-by-one; the problem came from 'Addresses Autocomplete', an add-on from Softmaker. I remember now that I tried a version of Softmaker Office about 18 months ago and it installed its own version of Thunderbird even though I had an up-to-date version in use.