Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été fermé et archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox Support Pages Not Helpful ! Bookmarks problem.

  • 4 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par John99

more options

Try to solve a Bookmarks problem and the Mozilla support pages go round and round and round and round. None of the solutions ever seem to work and you get bounced back to going round and round round and round round and round round and round round and round round and round round and round round and round round and round round and round.

On the verge of deleting Firefox.

Not asking for help - just wanted at least ONE LIVE BODY at Mozilla to see this, but I don't think that will happen.

Try to solve a Bookmarks problem and the Mozilla support pages go round and round and round and round. None of the solutions ever seem to work and you get bounced back to going round and round round and round round and round round and round round and round round and round round and round round and round round and round round and round. On the verge of deleting Firefox. Not asking for help - just wanted at least ONE LIVE BODY at Mozilla to see this, but I don't think that will happen.

Toutes les réponses (4)

more options

hi & sorry, but if you want to have a chance that your issue gets solved, in a first step you'd actually have to describe what's going wrong...

more options

Nope ! I've wasted too much time and am starting feel foolish for even trying to use support pages. I just wanted to make sure someone from that slack-jaw organization, Mozilla, saw my beef.

I just need to get to the consumer sites to make clear to current and potential users of FireFox what they are facing if they ever have a problem.

Will not be back to check any responses.

more options

ok, if you are not looking for help - i'm closing the topic then! this is a users-helping-users forum though, so i'm not sure if your grief has reached the intended target audience...

more options

Note Chrislongski is apparently still using Firefox & the support forum