Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

XML Parsing Error

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par ideato

roneelprasad
roneelprasad
more options

I have installed the latest version of Firefox and when i start firefox i get the error:

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 1530, Column 7: <label value="&charsetMenu.label;" class="panel-subview-header"/>

^


I have uninstalled and deleted the directory leftover and then reinstalled and that doesnt seem to solve it as mentioned in a previous help article.

When I do reinstall it, it works for a little while but then it goes back to the same thing. I looked at the addons when it did work and not sure which one could be doing the damage but I am unable to uninstall them to test. There are no extensions added as it was a clean install .Is this a problem with the latest version ?

The latest version of Firefox i downloaded was from the "Firefox Setup Stub 49.0.1.exe" file


I'm running Windows 7

thanks

Roneel

I have installed the latest version of Firefox and when i start firefox i get the error: XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xul Line Number 1530, Column 7: <label value="&charsetMenu.label;" class="panel-subview-header"/> ------^ I have uninstalled and deleted the directory leftover and then reinstalled and that doesnt seem to solve it as mentioned in a previous help article. When I do reinstall it, it works for a little while but then it goes back to the same thing. I looked at the addons when it did work and not sure which one could be doing the damage but I am unable to uninstall them to test. There are no extensions added as it was a clean install .Is this a problem with the latest version ? The latest version of Firefox i downloaded was from the "Firefox Setup Stub 49.0.1.exe" file I'm running Windows 7 thanks Roneel

Toutes les réponses (1)

ideato
ideato
more options

Hello Roneel, the re-install is a good option but now please try one more time from the next full installer link : https://www.mozilla.org/en-US/firefox/all/

any luck ?