Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

I can't figure out how to use 7-zip to install firefox

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par jedezell

more options

I'm trying to reloading firefox and can't seem to download the old, familiar install/save dialog box. So I've downloaded both the Firefox Setup Stub 49.0.2.exe. and the Firefox Setup 49.0.2.exe file. An extraction is completed with both exe files and both result in a 7-zip message box says "The operation completed successfully". But then nothing happens. I've got no idea what to do next.

I'm trying to reloading firefox and can't seem to download the old, familiar install/save dialog box. So I've downloaded both the Firefox Setup Stub 49.0.2.exe. and the Firefox Setup 49.0.2.exe file. An extraction is completed with both exe files and both result in a 7-zip message box says "The operation completed successfully". But then nothing happens. I've got no idea what to do next.

Toutes les réponses (2)

more options

The EXE files are self-extracting archives using a program from 7zip, but they shouldn't stall out at that point.

When you double-click the installer to start running it, does Windows immediately ask you to confirm that it's okay to run the application, and the dialog/panel shows Mozilla Corporation as the publisher?

more options

Per the above, yes.

I finally figured the solution before I received your reply. First I had to visit the 7-zip site and download their app (free download). The I opened the 7-zip file manager from the Start menu. This brought me to the Downloads path C:\Users\%username%\Downloads\Firefox Setup Stub 49.0.2\ folder and the setup-stub.exe file. By clicking on this exe file the familiar User Account Control Box opened and then the traditional Firefox installation page.

Thanks for looking into this.