Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I have Windows 10, and Firefox 49.0.2, and I have tried every solution I can find for my Flash Plugin crash problem, but none are helping; Help?

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par Tachyonfang

Tachyonfang
Tachyonfang
more options

Basically, I'm running Windows 10 which is a 64-bit version, so that (according to the Adobe People) eliminates several of their possible solutions from ever working, and I've tried the rest that they have listed without any success; I have been to the Mozilla website and tried all of the solutions listed there, also without success. Finally, I went to the Microsoft tech help sites and started searching for and trying their solutions- again without any success. I still get the same message whenever I go to any website that uses the Firefox Flash plugin: "The Adobe Flash Plugin has crashed. Learn More..." It is followed by 2 buttons, the first allowing me to reload the page (which never helps me) and the 2nd allowing me to submit a crash report, which I have done so many times that they are probably ignoring them by now. Is there an actual solution to this problem?

Basically, I'm running Windows 10 which is a 64-bit version, so that (according to the Adobe People) eliminates several of their possible solutions from ever working, and I've tried the rest that they have listed without any success; I have been to the Mozilla website and tried all of the solutions listed there, also without success. Finally, I went to the Microsoft tech help sites and started searching for and trying their solutions- again without any success. I still get the same message whenever I go to any website that uses the Firefox Flash plugin: "The Adobe Flash Plugin has crashed. Learn More..." It is followed by 2 buttons, the first allowing me to reload the page (which never helps me) and the 2nd allowing me to submit a crash report, which I have done so many times that they are probably ignoring them by now. Is there an actual solution to this problem?

Toutes les réponses (1)

Tachyonfang
Tachyonfang Auteur de la question
more options

Tachyonfang here again; I simply wanted to say that I am perfectly willing to believe that I have already tried the working solution (if one does exist) and simply did it wrong; Please tell me so, tell me what the working solution is, and I will try it again!