Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

my firefox home page has changed, no search box in the center of the page. I use top browser bar,get to netflix, but movie wont play

more options

My firefox home page has changed., no Google search box opens. I use the top browser bar and can get to netflix choose a movie, click start but it just brings up a black page.

My firefox home page has changed., no Google search box opens. I use the top browser bar and can get to netflix choose a movie, click start but it just brings up a black page.

Toutes les réponses (1)

more options

Hmm, let's start with your home page.

What is the current page address? If it's not listed in the address bar, right-click a blank area of the page and choose View Page Info to call up the Page Info dialog. The address should be listed there and you can triple-click it to select it and right-click > Copy or press Ctrl+c to copy it (then paste it into a reply).

If you want to select a different home page, see: How to set the home page.


Regarding Netflix, I don't have an account, but usually people tell us they got an error message so I'm not sure what to suggest next. Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?