Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I am trying to sync by logging into my account, it sent me a code which when i enter it says invalid code, i tried caps and no caps and even tried copy paste

  • 2 réponses
  • 7 ont ce problème
  • 7 vues
  • Dernière réponse par chaudhary9

chaudhary9
chaudhary9
more options

I am trying to sync by logging into my account, it sent me a code which when i enter it says invalid code, i tried caps and no caps and even tried copy paste but still every time it keeps saying invalid code, i have tried resend code and tried that too but mozilla has gone crazy, it sends code and then says invalid, why are you sending invalid codes mozilla then

I am trying to sync by logging into my account, it sent me a code which when i enter it says invalid code, i tried caps and no caps and even tried copy paste but still every time it keeps saying invalid code, i have tried resend code and tried that too but mozilla has gone crazy, it sends code and then says invalid, why are you sending invalid codes mozilla then

Toutes les réponses (2)

guigs
guigs
more options

Please first update to the 50.0.2, there was a patch for Sync accounts in the last update. Please post back if the issue persists after the update.

Thank you!

chaudhary9
chaudhary9 Auteur de la question
more options

guigs said

Please first update to the 50.0.2, there was a patch for Sync accounts in the last update. Please post back if the issue persists after the update. Thank you!

it was the latest firefox and i faced this issue constantly, after few hours i restarted my pc and i tried logging in and it worked without any code, for some reason it didnt ask for code but i think resetting the password to make it work erased the sync, anyways i found the backup of mozilla in appdata so i used that but firefox needs to fix this issue.