Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Why do I have to inactivate, activate and finally restart Firefox every time I open it in order to get one add-on to function?

  • 1 réponse
  • 1 a ce problème
  • 22 vues
  • Dernière réponse par John99

spiderwitch
spiderwitch
more options

I have Dashlane installed as an add-on on Firefox but recently there's a glitch of some sort.

Every time I start Firefox, Dashlane doesn't get activated. I have to inactivate, activate and then restart Firefox for it to work. Every freaking time!!!! It drives me nuts to be honest. I need Dashlane in order to login to various sites.

Would appreciate a solution to this.

I have saved a copy of my firefox-data if needed.

I have Dashlane installed as an add-on on Firefox but recently there's a glitch of some sort. Every time I start Firefox, Dashlane doesn't get activated. I have to inactivate, activate and then restart Firefox for it to work. Every freaking time!!!! It drives me nuts to be honest. I need Dashlane in order to login to various sites. Would appreciate a solution to this. I have saved a copy of my firefox-data if needed.

Toutes les réponses (1)

John99
John99
more options

Dashlane is third party software and includes an add-on for Firefox.

You should contact Dashlane support about your problem. It may then help others if you post back to explain how the problem is fixed. This link to an article may help you

Not directly related but you somehow have two versions of FlashPlayer installed. That may cause issues and security risks.It is probably worth uninstalling and reinstalling FlashPlayer using Adobe's utility. You may then also need to review FlashPlayer's status in any alternative browsers you have installed (They are likely to use a different plugin to Firefox).