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created an account, added an addon and still do not have access

  • 1 réponse
  • 2 ont ce problème
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  • Dernière réponse par guigs

hunter2
hunter2
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Here is the problem I am having. I installed Firefox for android. I added the addon "Adblock" and then later added the addon "bookmark manager and viewer". Keep in mind I didn't know I had to create an account to access these addons. Ok, now I have 2 accounts, one for support and one for accessing my addons on my android. I finally found where to login to my account on my android. Which by the way, the word "login" on the menu does not store login information. It only displays a page that talks about it, nothing else. I am logged on to firefox on my android now. When I click on the 3 dots upper right corner. the menu appears. tools.. addons. <click> Oh just great, we're right back at the page to find more addons. I don't want this! I want to access MY addons. Where or what do I have to do next to access my addons?

Here is the problem I am having. I installed Firefox for android. I added the addon "Adblock" and then later added the addon "bookmark manager and viewer". Keep in mind I didn't know I had to create an account to access these addons. Ok, now I have 2 accounts, one for support and one for accessing my addons on my android. I finally found where to login to my account on my android. Which by the way, the word "login" on the menu does not store login information. It only displays a page that talks about it, nothing else. I am logged on to firefox on my android now. When I click on the 3 dots upper right corner. the menu appears. tools.. addons. <click> Oh just great, we're right back at the page to find more addons. I don't want this! I want to access MY addons. Where or what do I have to do next to access my addons?

Solution choisie

Hi hunter2,

I am happy to help you.

Firefox Sync Account - will appear in the three dot menu -> accounts Mozilla Support Account - this is not the same as logging into Firefox. To manage and save the login to this specific site see these: Manage saved passwords in Firefox for Android Addons.mozilla.org and the Addon account use Firefox Sync Account (the first one)

Therefore if add ons do not show up in this menu: three dot menu > Tools > Add-ons then you need to make sure you are logged into your Sync account in Firefox.

Another way to get to the menu above is to tap this into the url bar: about:addons

Are they there?

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guigs
guigs
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Solution choisie

Hi hunter2,

I am happy to help you.

Firefox Sync Account - will appear in the three dot menu -> accounts Mozilla Support Account - this is not the same as logging into Firefox. To manage and save the login to this specific site see these: Manage saved passwords in Firefox for Android Addons.mozilla.org and the Addon account use Firefox Sync Account (the first one)

Therefore if add ons do not show up in this menu: three dot menu > Tools > Add-ons then you need to make sure you are logged into your Sync account in Firefox.

Another way to get to the menu above is to tap this into the url bar: about:addons

Are they there?