Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Cannot enter GMail credentials

  • 2 réponses
  • 10 ont ce problème
  • 6 vues
  • Dernière réponse par user1322988

more options

Hi,

After installing Thunderbird, I tried to configure my GMail account and when it ask to sign in to google, nothing is happening when I click the "Next" button. Nothing is happening when I try to click "More Options as well.

Any ideas ?

Thanks in advance.

Hi, After installing Thunderbird, I tried to configure my GMail account and when it ask to sign in to google, nothing is happening when I click the "Next" button. Nothing is happening when I try to click "More Options as well. Any ideas ? Thanks in advance.

Solution choisie

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button"

Lire cette réponse dans son contexte 👍 5

Toutes les réponses (2)

more options

Solution choisie

You should find this was fixed in version 52.1.0. https://www.mozilla.org/en-US/thunderbird/52.1.0/releasenotes/

If you agree, please click the "problem solved" button"

more options

I have been using Thunderbird for a number of years, with two of six accounts being Gmail. I recently was unable to access one of the two via TBIRD. A test email to both accounts showed both accessible via webmail but only the one making it to my TBird inbox, with the other causing a Google-looking error message about a password problem. I tried all the solutions on the Google side and on the TBird side with no change. Then I happened to discover a setting in the “problem” account settings on TBird:

The max server connections was at 5 (I have 6 active in TBird), so I changed it to “6".

Go to Tools/Account Settings, open the server settings for the problem account, and in the “Server Settings” area select “Advanced” to access this setting.

All I can say is that the problem has disappeared and not returned.