Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Login username Blank (Password saved)

  • 6 réponses
  • 6 ont ce problème
  • 3 vues
  • Dernière réponse par Legbiter

more options

Loss of Username entry whilst password is still saved/stored and auto fills

Open frequently visited login page Only the password auto fills

Searching the Securities Entry will bring up a single entry, where the username is blank. Previously both have been saved

This seems to be a random occurrence, and I cannot detect any common thread or cause. May happen multiple times with a given site or once, or never at all

Couple of times I have found a double entry, where one has the username, and the other the password... (easily fixed, edit one, delete the other). So that is Not the issue.

It is worse than dropping the password, as this can often be remembered or just reset However if you do not have your login Name then some sites will not allow you to even reset (idiotically not gving email address as an option)

Across mulitple versions, notably all of 50 series Mostly run portable versions, and have two running side by side

51.0.1 (64-bit) 50.0 (64 bit)

Loss of Username entry whilst password is still saved/stored and auto fills Open frequently visited login page Only the password auto fills Searching the Securities Entry will bring up a single entry, where the username is blank. Previously both have been saved This seems to be a random occurrence, and I cannot detect any common thread or cause. May happen multiple times with a given site or once, or never at all Couple of times I have found a double entry, where one has the username, and the other the password... (easily fixed, edit one, delete the other). So that is Not the issue. It is worse than dropping the password, as this can often be remembered or just reset However if you do not have your login Name then some sites will not allow you to even reset (idiotically not gving email address as an option) Across mulitple versions, notably all of 50 series Mostly run portable versions, and have two running side by side 51.0.1 (64-bit) 50.0 (64 bit)

Toutes les réponses (6)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Hi Fred, Yes, as in as much as there are missing Usernames in the Saved Logins List. But that is hardly surprising.

Fault chasing with this is not easy, the fault is random, and would require much time in removing and then resetting site logins, in order to catch the bug happening live

Cheers

more options

Try out a Form Filling add-on.

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for what you want.

Modifié le par FredMcD

more options

Always an option. Was hoping someone had run into it and solved Kind of think the fewer Addons, the less drag, the better

Run TabMix and Session manager is all

more options

Note that you can double-click either name or password field to edit its value or use the right-click context menu.

more options

Thanks cor-el Did that already But it does Not cure what creates the losses unfortunately Also requires that you remember the information to propagate the empty boxes

Modifié le par Legbiter