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get email address autocomplete and personal addressbook back from profile backup after windows 10 1703 update SOLVED caused by cardboo addon

  • 4 réponses
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  • Dernière réponse par Wayne Mery

opto
opto
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after Win 10 update 1703, which went fine except for TB:

personal addressbook is missing autocomplete for email addresses won't work any longer on add contact, I can choose to add to personal addressbook, but there is none, and the contact is then shown under all contacts.

I have a backup of my profile, I can't just copy it over because the TB on updated PC now has more emails (it is a few days later). So I can copy over settings files or db for addresses, but not the whole profile with old email dbs.

So my detailed question: what do I need to copy over from old profile to get personal addressbokk back, as well as autocomplete.

thanks,

Klaus

after Win 10 update 1703, which went fine except for TB: personal addressbook is missing autocomplete for email addresses won't work any longer on add contact, I can choose to add to personal addressbook, but there is none, and the contact is then shown under all contacts. I have a backup of my profile, I can't just copy it over because the TB on updated PC now has more emails (it is a few days later). So I can copy over settings files or db for addresses, but not the whole profile with old email dbs. So my detailed question: what do I need to copy over from old profile to get personal addressbokk back, as well as autocomplete. thanks, Klaus

Modifié le par Wayne Mery

Toutes les réponses (4)

Wayne Mery
Wayne Mery
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I don't think you should need to resort to a backup.

What happens if you start Thunderbird in safe mode https://support.mozilla.org/en-US/kb/safe-mode-thunderbird ?

opto
opto Auteur de la question
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thanks Wayne, that brings them back.

So I will selectively enable them back to see which addon it is, and post here and/or contact the author, if no update is available.

thanks, Klaus

opto
opto Auteur de la question
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it's cardbook on most recent 45.?.?. I think I installed it around the time when I did the Win 10 update, so Win 10 is not the culprit.

By the way, is there a method to determine my TB version number without initiating an update? (I tried help->about).

The forced updare to 52.? did not solve the autocomplete conflict with cardbook but throws an exception in quickfilter. I will see what I can find out about that.

Wayne Mery
Wayne Mery
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Help > Troubleshooting will not cause update