Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Unable to change the FIPS mode for the security device. It is recommended that you exit and restart this application.

  • 1 réponse
  • 2 ont ce problème
  • 6 vues
  • Dernière réponse par cor-el

rossmpersonal
rossmpersonal
more options

I created a new Firefox profile and set a master password successfully. However, whenever I try to enable FIPS for any security device, I get the following message "Unable to change the FIPS mode for the security device. It is recommended that you exit and restart this application." I have exited and restarted the application many times without success. It is there any log or console that could show what is going on? How would you recommend going about trying to find the root cause of this problem? What approach would you use for troubleshooting? What information should I provide to assist with solving this problem?

I created a new Firefox profile and set a master password successfully. However, whenever I try to enable FIPS for any security device, I get the following message "Unable to change the FIPS mode for the security device. It is recommended that you exit and restart this application." I have exited and restarted the application many times without success. It is there any log or console that could show what is going on? How would you recommend going about trying to find the root cause of this problem? What approach would you use for troubleshooting? What information should I provide to assist with solving this problem?

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This will be fixed in Firefox 54.

Try to rename/remove the secmode.db file in the Firefox profile folder.

  • Help -> Troubleshooting Information -> Profile Directory: Show Folder

You can try the current beta to see if that works for you.

See also:

Please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html