Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Cannot install Firefox NL 64 bit for Windows 10

  • 2 réponses
  • 5 ont ce problème
  • 1 vue
  • Dernière réponse par Happy112

more options

Hi,

I used version 53.0.2 and tried to update to Firefox 53.0.3 but did not work. Cannot go back to 53.0.2 so removed Firefox completely. Then downloaded newest version and install starts working but when almost finished I get following message:

Your download was interrupted

If I then click OK nothing happens.

I fail to understand what is wrong. Any suggestions? Thanks for any help as I am getting frustrated (do not want to use any other browser then Firefox because luckily I saved all my bookmarks).

Hi, I used version 53.0.2 and tried to update to Firefox 53.0.3 but did not work. Cannot go back to 53.0.2 so removed Firefox completely. Then downloaded newest version and install starts working but when almost finished I get following message: Your download was interrupted If I then click OK nothing happens. I fail to understand what is wrong. Any suggestions? Thanks for any help as I am getting frustrated (do not want to use any other browser then Firefox because luckily I saved all my bookmarks).

Solution choisie

Found the solution. Turned firewall and security off and Firefox was installed without a problem.

My excuse for not thinking clearly was because I just returned from an 11 hour long-haul flight.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

Solution choisie

Found the solution. Turned firewall and security off and Firefox was installed without a problem.

My excuse for not thinking clearly was because I just returned from an 11 hour long-haul flight.

more options

Rob1706 said

Found the solution. Turned firewall and security off and Firefox was installed without a problem. My excuse for not thinking clearly was because I just returned from an 11 hour long-haul flight.

Well done, you   ! (absolutely no apology needed   !!!)

Modifié le par Happy112