Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

How to remove the bookmarks from one account when I have disconnected my account, and then I want to add a new account.

  • 1 réponse
  • 2 ont ce problème
  • 4 vues
  • Dernière réponse par cor-el

Santhoshkongley
Santhoshkongley
more options

I have one account with the email address xxxxxxxxxxxxxx@gmail.com, which I use for office sync, in my office. I accidentally logged in with that email(xxxxxxxxxxxxxx@gmail.com) in my personal laptop. The bookmarks and all other data were synced. I realised this mistake and disconnected my account from my laptop. However, the bookmarks and other data still is there on my laptop.

Secondly, I wiped the history, deleted all my bookmarks(work), and then created another account with another email(xxxxxxxx@gmail.com).

The issue: Even though I deleted all my work history and bookmark from this account(xxxxxxxxxxxxxx@gmail.com), it still shows up in my new account(xxxxxxxx@gmail.com). Please let me know what needs to be done, so that I have all my work bookmarks and other data with xxxxxxxxxxxxxx@gmail.com and my personal data is with xxxxxxxx@gmail.com.

Thank you for your help in advance.!

I have one account with the email address xxxxxxxxxxxxxx@gmail.com, which I use for office sync, in my office. I accidentally logged in with that email(xxxxxxxxxxxxxx@gmail.com) in my personal laptop. The bookmarks and all other data were synced. I realised this mistake and disconnected my account from my laptop. However, the bookmarks and other data still is there on my laptop. Secondly, I wiped the history, deleted all my bookmarks(work), and then created another account with another email(xxxxxxxx@gmail.com). The issue: Even though I deleted all my work history and bookmark from this account(xxxxxxxxxxxxxx@gmail.com), it still shows up in my new account(xxxxxxxx@gmail.com). Please let me know what needs to be done, so that I have all my work bookmarks and other data with xxxxxxxxxxxxxx@gmail.com and my personal data is with xxxxxxxx@gmail.com. Thank you for your help in advance.!

Modifié le par cor-el

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is probably a record that you managed to type your email addresses 7 times in one reply :wink:

I will obfuscate them since it it quite possible that they will be picked up by spam bots.

You can change the password of the Sync account to wipe (reset) all data stored on the Sync server. Best is to disconnect all devices and cleanup unwanted data on each device before reconnecting to Sync.