Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox 55 Can't Upload Thumbnails to YouTube Videos

  • 1 réponse
  • 4 ont ce problème
  • 1 vue
  • Dernière réponse par AJ Godinho

more options

Hi folks, since updating to the latest version Firefox 55, a couple of days ago, I've been having issues uploading thumbnail images to my YouTube videos. I've never had this issue before. Initially, I thought this had to be a YouTube platform issue (and maybe it is partly), but when I logged into my YouTube account using Google Chrome, I had no issue uploading the same thumbnail image to my YouTube video.

I've reported this issue to YouTube and Mozilla, however, I thought I'd post this issue here in the hopes of identifying the issue. Generally, once I upload my video to YouTube, it automatically generates three thumbnails. However, I never use any of the three and instead upload my own. I've never had an issue uploading a thumbnail before. So basically when I try to upload the PNG image (which meets the requirements of YouTube), it just spins the loading wheel and does not upload the image (see attached screenshot).

So I tried logging into my YouTube account via Google Chrome and I was able to upload the exact same thumbnail without any issues. I would appreciate if your feedback, thoughts, solutions. Thanks in advance and have a great weekend!

Hi folks, since updating to the latest version Firefox 55, a couple of days ago, I've been having issues uploading thumbnail images to my YouTube videos. I've never had this issue before. Initially, I thought this had to be a YouTube platform issue (and maybe it is partly), but when I logged into my YouTube account using Google Chrome, I had no issue uploading the same thumbnail image to my YouTube video. I've reported this issue to YouTube and Mozilla, however, I thought I'd post this issue here in the hopes of identifying the issue. Generally, once I upload my video to YouTube, it automatically generates three thumbnails. However, I never use any of the three and instead upload my own. I've never had an issue uploading a thumbnail before. So basically when I try to upload the PNG image (which meets the requirements of YouTube), it just spins the loading wheel and does not upload the image (see attached screenshot). So I tried logging into my YouTube account via Google Chrome and I was able to upload the exact same thumbnail without any issues. I would appreciate if your feedback, thoughts, solutions. Thanks in advance and have a great weekend!
Captures d’écran jointes

Solution choisie

I just wanted to post an update here (in case anyone else is having the same issue). This issue seems to have been resolved. I just uploaded two YouTube videos earlier today and I was able to upload PNG thumbnails.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

more options

Solution choisie

I just wanted to post an update here (in case anyone else is having the same issue). This issue seems to have been resolved. I just uploaded two YouTube videos earlier today and I was able to upload PNG thumbnails.