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Lost my bookmarks after PC reinstallation & I had not Reset my account password in past

  • 6 réponses
  • 4 ont ce problème
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  • Dernière réponse par the-edmeister

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there are no password, bookmarks and other data when I have signed into firefox in my new Pc.

I had not reset my password in past

there are no password, bookmarks and other data when I have signed into firefox in my new Pc. I had not reset my password in past

Solution choisie

Sync is what it is; it's not intended to serve as a backup medium for long term data storage. Its purpose is to synchronize data across multiple devices, while retaining the current synchronization of data from those devices.

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Is your Sync data on any other devices?

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the-edmeister said

Is your Sync data on any other devices?
in past ( 4 months ago) but not now. i have Unistalled form all other devices.
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main thing is that firefox is not giving good services to their users.

They can't hold data for longer time.


Chrome & opera are good browser than Mozilla browser

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Solution choisie

Sync is what it is; it's not intended to serve as a backup medium for long term data storage. Its purpose is to synchronize data across multiple devices, while retaining the current synchronization of data from those devices.

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now what me have to do? their are any chance to get them back..


from march 2017 to July 2017 I have not signed into firefox account from any devices. Is that the reason for data loose

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I doubt if not being signed in to Sync for 3 or 4 months would cause your data to get lost, but it doesn't sound like you were using Firefox as intended to begin with. You should have made a backup of your Firefox Profile before that re-installation.