Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Bookmarks are gone, import & back up doesnt work & need to go back a couple days, not last session

  • 1 réponse
  • 5 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

I'm not sure what happened but my bookmarks are all gone & browsing history. I think Firefox might have crashed. I tried restarting Firefox but my bookmarks are all gone. When I click on "Bookmarks" on the top menu, there are only a couple main things there like, "Show all bookmarks", "Bookmark this page", "Bookmark Toolbar", but all my bookmarks are gone, nothing else there. I tried "Import & back up" but it doesn't work, it doesn't restore the bookmarks when I click on any of the dates. I tried renaming the places.sqlite file(that's Ive done before that worked before) but that isn't even working now. I think I might have to go back a day or 2 & it might be trying to restore them from last session or something & it isn't working. I still cant get any of my bookmarks back. Could you please help me to get my bookmarks back? I would really appreciate it. Thank you very much!!!

I'm not sure what happened but my bookmarks are all gone & browsing history. I think Firefox might have crashed. I tried restarting Firefox but my bookmarks are all gone. When I click on "Bookmarks" on the top menu, there are only a couple main things there like, "Show all bookmarks", "Bookmark this page", "Bookmark Toolbar", but all my bookmarks are gone, nothing else there. I tried "Import & back up" but it doesn't work, it doesn't restore the bookmarks when I click on any of the dates. I tried renaming the places.sqlite file(that's Ive done before that worked before) but that isn't even working now. I think I might have to go back a day or 2 & it might be trying to restore them from last session or something & it isn't working. I still cant get any of my bookmarks back. Could you please help me to get my bookmarks back? I would really appreciate it. Thank you very much!!!

Toutes les réponses (1)

more options

Are there any places.sqlite.corrupt files present?

Did you remove all places.sqlite files including possible places.sqlite-shm and places.sqlite-wal files?

Did you try to restore an older bookmarks backup in the bookmarkbackups folder?

  • Bookmarks -> Show All Bookmarks -> Import & Backup -> Restore

The name of an automatically created JSON bookmarks backup in the bookmarkbackups folder includes a total item count (folders and separators included) and an hash value to prevent saving the same backup more than once.

  • bookmarks-YYYY-MM-DD_<item count>_<hash>.jsonlz4.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Modifié le par cor-el