Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

I downloaded some stuff over the interent, when attempting to view them, the containing folder is not found.

  • 1 réponse
  • 4 ont ce problème
  • 5 vues
  • Dernière réponse par cor-el

zamz
zamz
more options

So I downloaded some videos off the internet, created shortcuts on my desktop. I attempted to watch the videos via the shortcuts on my desktop, but got a pop up that read that there was a problem with the shortcut. The message reads as follows: The item that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?

I then attempted to go back to Mozilla to check if the videos were downloaded successfully, I checked on my download history and saw all the videos there however the tab for containing folder was not visible and accessible. I then attempted to open the containing folder and found that the videos were not on the containing folder at all. I need help, I have used soo much data to download them:(

Thanks in advance

So I downloaded some videos off the internet, created shortcuts on my desktop. I attempted to watch the videos via the shortcuts on my desktop, but got a pop up that read that there was a problem with the shortcut. The message reads as follows: The item that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut? I then attempted to go back to Mozilla to check if the videos were downloaded successfully, I checked on my download history and saw all the videos there however the tab for containing folder was not visible and accessible. I then attempted to open the containing folder and found that the videos were not on the containing folder at all. I need help, I have used soo much data to download them:( Thanks in advance

Toutes les réponses (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I'm afraid that these files are lost if they are no longer in their original download location.

This can happen in cases where other software has cleanup the folder where these downloads have been saved to.

Did you use a special folder to save these videos to or is this some temp folder that might be cleaned up automatically?

Also make sure that your security (AV) software leaves this folder alone.