Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox user, can't get on for 2 wks - only get "Tab Crashed" message.

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par FredMcD

more options

Have preferred Firefox for years. Beginning 2 weeks ago I keep getting a "Gah Tab Crashed" every time I try to use it. I have quit, reset, force quit, etc. multiple times! "Send crash message" button pushed many many times. I've shut down my computer (MacPro) several times. Finally using Safari to try to get through to you. All messages and links come in automatically on Firefox but I always get the "crash" message as Firefox tries to load. I can't get find the messages on Safari.

Myrna Tuning

Have preferred Firefox for years. Beginning 2 weeks ago I keep getting a "Gah Tab Crashed" every time I try to use it. I have quit, reset, force quit, etc. multiple times! "Send crash message" button pushed many many times. I've shut down my computer (MacPro) several times. Finally using Safari to try to get through to you. All messages and links come in automatically on Firefox but I always get the "crash" message as Firefox tries to load. I can't get find the messages on Safari. Myrna Tuning

Toutes les réponses (1)

more options

Is this with the same page or any?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?