Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

FF56.0.1 x64 OK But Orphaned FF54.0.1 x86 Wont Uninstall (or Update or even open) [SOLVED]

  • 3 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par PeterM

more options

See the title for basically the entire problem. I had tried updating only the 32-bit one using the 32-bit installer but all it did was foul the x86 installation up and opened the 64-bit browser as usual. Now I'm stuck with an orphaned 32-bit FF which wont uninstall, update or remove itself from my Programs list. Ideas anyone? (If I try to open the 32-bit one I get error missing XPCOM).

See the title for basically the entire problem. I had tried updating only the 32-bit one using the 32-bit installer but all it did was foul the x86 installation up and opened the 64-bit browser as usual. Now I'm stuck with an orphaned 32-bit FF which wont uninstall, update or remove itself from my Programs list. Ideas anyone? (If I try to open the 32-bit one I get error missing XPCOM).

Modifié le par PeterM

Solution choisie

Thanks so much. I finally found a dedicated 32-bit, up-to-date version that installed and actually upgraded the 32-bit enough at least to enable me to make it the default, then go back to my 64-bit one. I think at that juncture I'll stop meddling with Mother Mozilla and leave things be as they both work fine. Yes my 64-bit is also the latest 56.0.1 as the title mentioned. At least this now works and the only slight aberration is now I have 3 "Firefox" entries in Default Programs (Win 7 SP1 x64), which may or may not correct itself over time. We shall see. This all started because my A/V pointed out to me that "one" of my Firefox iterations needed updating. Thanks again, your solution would have been my ultimate solution.


.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (3)

more options

All I got is my basic brutality instinct. Yank it out and delete then run CCleaner.

Or possibly find your previous version right down to all digits here: https://ftp.mozilla.org/pub/firefox/releases/ and install the 32 bit and then uninstall. You are saying 32 bit one, 64 bit one well does not mention what version # is it 56 or ??? Any who 32bit installer is there. Install then see if it uninstalls or see if you now have 3 .

Please let us know if this solved your issue or if need further assistance.

more options

Solution choisie

Thanks so much. I finally found a dedicated 32-bit, up-to-date version that installed and actually upgraded the 32-bit enough at least to enable me to make it the default, then go back to my 64-bit one. I think at that juncture I'll stop meddling with Mother Mozilla and leave things be as they both work fine. Yes my 64-bit is also the latest 56.0.1 as the title mentioned. At least this now works and the only slight aberration is now I have 3 "Firefox" entries in Default Programs (Win 7 SP1 x64), which may or may not correct itself over time. We shall see. This all started because my A/V pointed out to me that "one" of my Firefox iterations needed updating. Thanks again, your solution would have been my ultimate solution.


.

Modifié le par PeterM

more options

As a footnote, I did end up uninstalling the x86 version successfully. Somehow my Default Programs had 2 entries for x64 Firefox (listed, like the x86 ones, simply as Firefox, which makes life unnecessarily complicated), now also fixed. All's well that ends well. I have no idea how all this came about as I do not use registry cleaners of any kind,