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cannot scroll to bottom of folders list -hidden behind yahoo blue box

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  • 2 ont ce problème
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  • Dernière réponse par cor-el

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There is a small blue yahoo box saying" try new yahoo mail"-[I don't want to!] and some folders are hidden behind it. This doesn't happen with Safari-have spoken with yahoo who say it is Firefox prob! Still don't know why they can't just remove it .Any ideas how I can see all my folders with Firefox browser

There is a small blue yahoo box saying" try new yahoo mail"-[I don't want to!] and some folders are hidden behind it. This doesn't happen with Safari-have spoken with yahoo who say it is Firefox prob! Still don't know why they can't just remove it .Any ideas how I can see all my folders with Firefox browser

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Please Uninstall and Update as per below :

Note : Firefox 56.0.2 is current release https://www.mozilla.org/firefox/all/ Full Version Installer Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache:

  • Options/Preferences -> Privacy & Security -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Options/Preferences -> Privacy & Security -> "Use custom settings for history" -> Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window