Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Spotify won't play in Windows 10 after update to Firefox 56.0.2

  • 1 réponse
  • 1 a ce problème
  • 3 vues
  • Dernière réponse par Shadow110

more options

Spotify won't play in Windows 10 after update to Firefox 56.0.2. DRM was already checked. I unselected DRM, closed out, then opened and selected DRM again. No help. Please fix Firefox so I can play my music again. https://play.spotify.com/

https://screenshots.firefox.com/JIse8qWsh5Mx280P/open.spotify.com

Spotify won't play in Windows 10 after update to Firefox 56.0.2. DRM was already checked. I unselected DRM, closed out, then opened and selected DRM again. No help. Please fix Firefox so I can play my music again. https://play.spotify.com/ https://screenshots.firefox.com/JIse8qWsh5Mx280P/open.spotify.com

Toutes les réponses (1)

more options

Can I get you to uninstall this please : Default Search Study Add-on 1.0.0 (default-search-study@shield.mozilla.org)

Mozilla experiment, called 'Shield Studies'. Without even knowing it, you may have volunteered for this Mozilla experiment. Would you go to : Options => Privacy & Security => under 'Data Collection and Use' : Did you uncheck : 'Allow Firefox to install and run studies ' or is it checked  ?

To check if you are enrolled in these studies : Type in the address bar about:studies

Any extensions that you see listed there, you can either disable or remove, just like this Safe Browsing version 4 (at the end of the experiment they will be disabled anyway).

See for further information : https://support.mozilla.org/en-US/kb/shield

Not thinking thie above is a fix.

Have you tried the Extension ? https://addons.mozilla.org/en-US/firefox/addon/app-for-spotify/

Check here for a answer https://community.spotify.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Firefox+i Also expand the search as used one word only Firefox

This may or may not be a Firefox Issue. You need to explore the site and post here I would think..

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.