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When I type I get A's in a box. How can I fix this problem. I have a screen shot

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I'm running Firefox 56.0.2 on a Mac Pro using Yosemite 10.10.5. It doesn't matter what site I go to but sometimes it there all the time. If I use Safari this doesn't happen but I prefer to use firefox.

I'm running Firefox 56.0.2 on a Mac Pro using Yosemite 10.10.5. It doesn't matter what site I go to but sometimes it there all the time. If I use Safari this doesn't happen but I prefer to use firefox.
Captures d’écran jointes

Solution choisie

This could be related to the following change, or it might be a specific font problem affecting the font used by that page. Here's the more general issue:

Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and it should be fixed in the next version of Firefox.

If you can fix this by copying or moving common TrueType or OpenType format fonts into your system folder, like Arial, that might be best. However, as a Windows person, I don't know how you actually do that.

As a temporary workaround in Firefox, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows:

(1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste sand and pause while the list is filtered

(3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK

That change won't take effect until the next time you quit and restart Firefox.

Does that let Firefox show website fonts normally?

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Toutes les réponses (5)

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Hi, strange behavior, yes! Do you have installed modules and/or themes? If some of them are obsolete, you can sometimes have this kind of glitches.

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Solution choisie

This could be related to the following change, or it might be a specific font problem affecting the font used by that page. Here's the more general issue:

Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and it should be fixed in the next version of Firefox.

If you can fix this by copying or moving common TrueType or OpenType format fonts into your system folder, like Arial, that might be best. However, as a Windows person, I don't know how you actually do that.

As a temporary workaround in Firefox, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows:

(1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste sand and pause while the list is filtered

(3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK

That change won't take effect until the next time you quit and restart Firefox.

Does that let Firefox show website fonts normally?

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jscher2000 said

This could be related to the following change, or it might be a specific font problem affecting the font used by that page. Here's the more general issue: Firefox 56 ratcheted up the security sandbox, limiting which files pages can use on your system. This apparently prevents Firefox from using font files in a "suitcase" or "Adobe Type 1" format. The developers are aware of this and it should be fixed in the next version of Firefox. If you can fix this by copying or moving common TrueType or OpenType format fonts into your system folder, like Arial, that might be best. However, as a Windows person, I don't know how you actually do that. As a temporary workaround in Firefox, you can reduce the sandbox security level back to what it was in Firefox 52-55 as follows: (1) In a new tab, type or paste about:config in the address bar and press Return. Click the button accepting the risk. (2) In the search box above the list, type or paste sand and pause while the list is filtered (3) Double-click the security.sandbox.content.level preference and change the value from 3 to 1 and click OK That change won't take effect until the next time you quit and restart Firefox. Does that let Firefox show website fonts normally?
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That looks like it has fixed it. Thanks so much for your help.

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Hopefully after the next major update you can set it back. It should be fixed in Firefox 57. Fingers crossed.