Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

R57 opens in the task bar but the window will not display on the screen

  • 2 réponses
  • 4 ont ce problème
  • 4 vues
  • Dernière réponse par rgochnour

rgochnour
rgochnour
more options

just upgraded to release 57. When I start it, an item opens in the task bar for it but nothing displays on main screen. If I hover over the task bar item, it shows a thumbnail for the window and if I hover over the thumbnail the view on the screen is a faint outline of the window with no detail. Using windows 10, Radeon R9 380. driver 17.7.2

just upgraded to release 57. When I start it, an item opens in the task bar for it but nothing displays on main screen. If I hover over the task bar item, it shows a thumbnail for the window and if I hover over the thumbnail the view on the screen is a faint outline of the window with no detail. Using windows 10, Radeon R9 380. driver 17.7.2

Toutes les réponses (2)

rgochnour
rgochnour Auteur de la question
more options

I have got R57 to display on the screen. First started R57 in safe mode by using the trick I read of holding the shift key when double clicking the desktop icon. It rendered fine on the screen in safe mode. Extensions or hardware acceleration??? I still had an older release of firefox (32 bit) in my program files (x86) directory and started that up. In the options I turned off hardware acceleration. Closed the old version and started R57 and it worked.

Does this indicate a Radeon driver bug or a firefox bug?

rgochnour
rgochnour Auteur de la question
more options

I just upgraded Radeon driver to 17.11.2 First went to firefox performance settings and checked "use hardware acceleration" (had unchecked "use recommended performance settings" and unchecked "use hardware acceleration" as my original workaround) and firefox R57 window rendered on the screen without a problem. Then went back to "use recommended performance settings" and it is working fine.