Bookmark no longer opens to same page of site. Other browser does. Even import will not.
Bookmark to a particular institution has worked up until this week. No longer opens to login page as is needed. Even just typing in the address still does not open to login page. Another browser works fine to access usual login page. Did an import of bookmark from the other browser and in Firefox it still does not access login page. What might solve this?
Solution choisie
Try : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode if operates fine then it is Extensions or your Profile that is mucked up.
Would suspect it is the Profile : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles So make a new one and run it and test it if is fine delete the old one.
If still issues drastic : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Please let us know if this solved your issue or if need further assistance.
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Solution choisie
Try : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode if operates fine then it is Extensions or your Profile that is mucked up.
Would suspect it is the Profile : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles So make a new one and run it and test it if is fine delete the old one.
If still issues drastic : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings
Please let us know if this solved your issue or if need further assistance.
By doing a refresh on Firefox was able to estab. bookmark that gets to the login page wanted for the financial institution. Thanks.