We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

"Save page as" in context menu, crashes that page's tab

  • 3 réponses
  • 2 ont ce problème
  • 10 vues
  • Dernière réponse par Shadow110

LG-G8
LG-G8
more options

When I use "save page as" from the context menu (usually as a text file), the page is indeed saved, but then Firefox crashes on that tab. Other tabs remain usable, but the tab I just saved is dead. It can't be refreshed, no links work, the context menu no longer works, etc. The only option is to close the tab, and then navigate back to the page in a new tab.

This is a new "feature" of Firefox 57.

When I use "save page as" from the context menu (usually as a text file), the page is indeed saved, but then Firefox crashes on that tab. Other tabs remain usable, but the tab I just saved is dead. It can't be refreshed, no links work, the context menu no longer works, etc. The only option is to close the tab, and then navigate back to the page in a new tab. This is a new "feature" of Firefox 57.

Modifié le par LG-G8

Toutes les réponses (3)

Shadow110
Shadow110
more options

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

LG-G8
LG-G8 Auteur de la question
more options

That procedure caused me a great deal of bother, but did nothing to solve the problem.

I'm convinced now that it's a bug in Firefox. Here's why: - If I save the web page complete, no problem. - if I save the web page as html only, no problem. - if I save the web page as text, there's a problem.

The problem is that the tab becomes unresponsive. Right clicking no longer works. Left clicking no longer works. Refreshing the tab no longer works. Switching to another tab and then back, shows a blank tab with a progress spinner. The tab can be closed (X) only.

This problem doesn't always occur, but usually does when saving as .txt.

The problem doesn't seem to effect other open tabs.

Shadow110
Shadow110
more options

If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines


Please let us know if this solved your issue or if need further assistance.