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since a couple of days ago I cannot download attachments on yahoo mail. I did not have this problem before

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  • Dernière réponse par cor-el

luitom
luitom
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When I click on the attachment nothing happens. I do not have this problem with other webmail services only with yahoo mail but a few days ago did not have this problem and I can download attachments from yahoo mail if I use Chrome

When I click on the attachment nothing happens. I do not have this problem with other webmail services only with yahoo mail but a few days ago did not have this problem and I can download attachments from yahoo mail if I use Chrome

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Shadow110
Shadow110
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Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

or : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Update Video Card Drivers Please.

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Firefox may have updated and your security software may not yet recognize the new Firefox version as fully trusted.

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program. Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process. See: