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profile lost? downloaded new fire fox and bookmarks gone

  • 3 réponses
  • 1 a ce problème
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  • Dernière réponse par Johnnymurph3

Johnnymurph3
Johnnymurph3
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I was doing a fire fox refresh and it stalled. I restarted my computer and fire fox said profile couldn't load. I downloaded new fire fox and got email to load onto iphone. I upgraded fire fox on phone but nothing synced and lost years of bookmarks

I was doing a fire fox refresh and it stalled. I restarted my computer and fire fox said profile couldn't load. I downloaded new fire fox and got email to load onto iphone. I upgraded fire fox on phone but nothing synced and lost years of bookmarks

Toutes les réponses (3)

Shadow110
Shadow110
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Have you looked for your Profile folder in Firefox as you probably have 2 now, one new and the other corrupted : https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

As well it could have created a folder on your Desktop called OldFirefoxData : your old profile would be in that.

Make sure you are working with copies only as do not want to corrupt anything new ot loose what you are trying to recover from.

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Please let us know if this solved your issue or if need further assistance.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can check if you have an "Old Firefox Data" folder on the desktop in case the Refresh feature in Firefox has been used and a new profile has been created.

You can check if you have an orphaned profile that isn't registered in profiles.ini and that doesn't show in the Firefox Profile Manager. You can check that by opening the current profile folder via the about:profiles page and go up one level (..) to see if there are unlisted profiles present. If you have found an orphaned profile then you may want to recover some personal data or restore his profile.

You can recover an orphaned profile via these steps:

See "Profile was moved or renamed":

Note that you should never use "Choose Folder" to specify a folder that already contains files that do not belong to Firefox (i.e. only use "Choose Folder" to recover an orphaned profile that isn't listed in the Profile Manager)

Johnnymurph3
Johnnymurph3 Auteur de la question
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I found the old Firefox folder on my desktop and tried coping and pasting the files for bookmarks...places.sqlite I tired refreshing, nothing has worked