Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

cant remember password,,,,, username koridon or koridonh

  • 3 réponses
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par guigs

more options

Downloaded Firefox a couple of months ago and cant remember if I did the registration/ sign in process

Tried to sign in with koridon as username and xxxxxxxx as password but didnt work

Please can you check my username and let me know what it is and if possible reset my password so I can put another one in

Downloaded Firefox a couple of months ago and cant remember if I did the registration/ sign in process Tried to sign in with koridon as username and xxxxxxxx as password but didnt work Please can you check my username and let me know what it is and if possible reset my password so I can put another one in

Modifié le par cor-el

Toutes les réponses (3)

more options

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

And Never, NEVER, NEVER post your passwords.

Please remove that information from your post.


I called an administrator to help you.

more options

There is no https://support.mozilla.org/en-US/user/koridon account and koridonh is being used to make this thread.

more options

Hey there, James is right, the username is the same as the one you created for the support forums. There is not another one listed with a similar spelling either, I checked ;-)

In order to move forward - you can delete the account and create a new one with the name you want - use the one that you have.

You may notice in your profile - username (different username) in the profile name. Once a username is created, it remains in the url, but the name on the profile will show differently if you change it.

Let me know if you want to change it, apparently I can.

If this is about another Mozilla website or Firefox Accounts, please mention so and we can direct you to help with that instead.

Thank you!