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have version 57.0 & 57.0.3 after update only option in control panel is uninstall how do i lose 57.0

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  • Dernière réponse par melodyf

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after update to new version, I now have two programs in my control panel and two icons on my tray. One is ver 57.0 and one is 57.0.3. I want to keep the 57.0.3 but i'm afraid to uninstall the 57.0. uninstall is the only option in the control panel. How do I resolve this? Thanks, Melody

after update to new version, I now have two programs in my control panel and two icons on my tray. One is ver 57.0 and one is 57.0.3. I want to keep the 57.0.3 but i'm afraid to uninstall the 57.0. uninstall is the only option in the control panel. How do I resolve this? Thanks, Melody

Solution choisie

Will be a conflict. all your passwords and bookmarks and more will get scrambled up.

Very easy to do.

Make back up of the profile and bookmarks.

Run the Windows command which is a common dos command that everyone should know or pay money for some one else to run it and charge you.

Uninstall both.

Reinstall with Full Version Install.

Step by step.

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Ya is possible and am very sure you will have to uninstall both :

uninstall both versions listed of Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly,) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

From a Dos Administrator Command Prompt (find dos in the menu and right click or search cmd.exe and right click for Admin) run SFC /SCANNOW = SFC<space>/SCANNOW reboot if anything fixed.

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

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i'm sorry, but this all seems over my head and a little scary. Maybe i will just leave it alone. Thanks

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Solution choisie

Will be a conflict. all your passwords and bookmarks and more will get scrambled up.

Very easy to do.

Make back up of the profile and bookmarks.

Run the Windows command which is a common dos command that everyone should know or pay money for some one else to run it and charge you.

Uninstall both.

Reinstall with Full Version Install.

Step by step.

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Thanks. I will try it when I feel more brave or see if I can find someone who can. I printed the directions. I greatly appreciate your help