Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox was working fine.Since the latest update I cannot access a website by typing the location in the address box. Links in email still work fine. Why?

  • 1 réponse
  • 1 a ce problème
  • 6 vues
  • Dernière réponse par Shadow110

more options

Firefox was working fine until the most recent updates. I was able to log into my webmail after the update but cannot open a second tab and access additional websites. I have tried several large sites and none of them will open from the address bar. I can, however, open additional tabs from links embedded in email. I also cannot access any of the firefox help locations from within the firefox browser. I get the same result with those as I do using the address bar-- tab continues to say "new tab" and a small dot icon ticks back and forth.

Firefox was working fine until the most recent updates. I was able to log into my webmail after the update but cannot open a second tab and access additional websites. I have tried several large sites and none of them will open from the address bar. I can, however, open additional tabs from links embedded in email. I also cannot access any of the firefox help locations from within the firefox browser. I get the same result with those as I do using the address bar-- tab continues to say "new tab" and a small dot icon ticks back and forth.

Toutes les réponses (1)

more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.3 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.