thunderbird - i can send emails but one addressee only - does not receive
see above - all other addresses receive, we have checked spam folder and other folders in the one address - it is not in spam or blocked =- what else should I check on my email or his
see above - all other addresses receive, we have checked spam folder and other folders in the one address - it is not in spam or blocked =- what else should I check on my email or his
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Please add the troubleshooting information to your post (make sure to identify the account that is not receiving mail.) To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.
Please also add the result of these troubleshooting steps to your post
- Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
- Do you use anti-virus and firewall software? What is the version?