Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

A folder of bookmarks is not working any more as a folder

  • 1 réponse
  • 2 ont ce problème
  • 28 vues
  • Dernière réponse par Shadow110

more options

I use daily some bookmarks from this folder. This is the second time that this folder gets this bug. As you can see from the attached image, the folder becomes a small square: if I click with my scroll wheel on that square, a new tab is opened with all the bookmarks' links as URL. I mean that the URL of this tab is all the other URLs. Also the folder cannot be cancelled, the "open all in tabs" doesn't work. Last time I had to move the folder somewhere else and create a new one and save all the bookmarks here again. Even then I noticed that one of the bookmarks lost its URL (see other image). How can I solve this?

I use daily some bookmarks from this folder. This is the second time that this folder gets this bug. As you can see from the attached image, the folder becomes a small square: if I click with my scroll wheel on that square, a new tab is opened with all the bookmarks' links as URL. I mean that the URL of this tab is all the other URLs. Also the folder cannot be cancelled, the "open all in tabs" doesn't work. Last time I had to move the folder somewhere else and create a new one and save all the bookmarks here again. Even then I noticed that one of the bookmarks lost its URL (see other image). How can I solve this?
Captures d’écran jointes

Modifié le par Altacry

Solution choisie

You have a bunch of errors in your Video Card Drivers so should update or reinstall. adapterDescription: NVIDIA GeForce GTX 860M adapterDescription2: Intel(R) HD Graphics 4600 driverDate: 12-15-2017 driverDate2: 3-8-2017 Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (1)

more options

Solution choisie

You have a bunch of errors in your Video Card Drivers so should update or reinstall. adapterDescription: NVIDIA GeForce GTX 860M adapterDescription2: Intel(R) HD Graphics 4600 driverDate: 12-15-2017 driverDate2: 3-8-2017 Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 57.0.4 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.