We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Firefox 58 update crashed computer

more options

No previous issues using the restart/install to update Firefox option. Today, attempting an update to 58.0, my computer froze. After many unsuccessful attempts, task manager was opened and the update was killed. The machine remained largely unresponsive and I could not shut it down without holding the power button. To my surprise, upon reboot Firefox was updated to 58.0 and appears functional. Not at all the way I like to update. Win 10 Pro on Dell Precision 5510.

No previous issues using the restart/install to update Firefox option. Today, attempting an update to 58.0, my computer froze. After many unsuccessful attempts, task manager was opened and the update was killed. The machine remained largely unresponsive and I could not shut it down without holding the power button. To my surprise, upon reboot Firefox was updated to 58.0 and appears functional. Not at all the way I like to update. Win 10 Pro on Dell Precision 5510.

Toutes les réponses (1)

more options

That was a fluke event. Firefox doesn't run with enough "permissions" to be able to crash an operating system.

No other Windows 10 users have reported that type of issue with the Firefox 58 update.