Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

If I google in the search bar or try load Youtube i get a Server Not Found message. Why?

more options

For the past 2 months, I constantly get issues trying to google or trying to load Youtube. I get a Server Not Found page and only after waiting for 5 seconds and then spamming the refresh button will the page actually load. I have tried everything I can find online and nothing works.

For the past 2 months, I constantly get issues trying to google or trying to load Youtube. I get a Server Not Found page and only after waiting for 5 seconds and then spamming the refresh button will the page actually load. I have tried everything I can find online and nothing works.

Toutes les réponses (7)

more options

Show the screen shot of the error?

more options
more options

Could you check your Firefox connection setting here:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

The default of "Use system proxy settings" piggybacks on your Windows/IE "LAN" setting. "Auto-detect" can lead to a flaky connection. You may want to try "No proxy".

Any difference?

more options

WestEnd said

Show the screen shot of the error?
more options

Is it possible that Google is being blocked? Where are you located? Country, State, City

Have you checked with your ISP?

more options

No google works fine after spam refresh is jusy has these moments and get damn annoying. ISP says it's nothing to do with them. Location is South Africa, Joburg

more options

I think we had another thread about delayed access to Google after the first startup of the day. I don't recall if the source of the issue was eventually uncovered. It's a hard topic to search for...