Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

No sent, drafts, archive folders

  • 6 réponses
  • 2 ont ce problème
  • 8 vues
  • Dernière réponse par mattpage24

mattpage24
mattpage24
more options

I'm having issues with any email accounts I am creating that most of the folders are not being displayed. Inbox & Spam are present, but nothing else. (such as Sent, Deleted, Drafts, etc).

It is causing issues as every email sent now stalls as there is no folder to save sent messages to. It is IMAP and I have checked to see that I am subscribed, which I am. Also, I have tried Advanced Settings in Server Settings and unticking "Only show subscribed folders" again, no luck. I've also tried deleting the account and then recreating it, but no joy.

All the accounts I have that have been set up for a while are showing fine, with all folders present. On webmail all the folders are present.

Thunderbird version: 52.6.0

I'm having issues with any email accounts I am creating that most of the folders are not being displayed. Inbox & Spam are present, but nothing else. (such as Sent, Deleted, Drafts, etc). It is causing issues as every email sent now stalls as there is no folder to save sent messages to. It is IMAP and I have checked to see that I am subscribed, which I am. Also, I have tried Advanced Settings in Server Settings and unticking "Only show subscribed folders" again, no luck. I've also tried deleting the account and then recreating it, but no joy. All the accounts I have that have been set up for a while are showing fine, with all folders present. On webmail all the folders are present. Thunderbird version: 52.6.0

Toutes les réponses (6)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

usually when imap accounts only show an inbox it is because there is an issue actually connecting to the server to get mails and folders. Are the inbox folders populating with mail?

mattpage24
mattpage24 Auteur de la question
more options

They are populating on an iPhone using mail, yes. Also on webmail they are all there.

Zenos
Zenos
more options

But in Thunderbird?

mattpage24
mattpage24 Auteur de la question
more options

Zenos said

But in Thunderbird?

No, Thunderbird is not displaying the folders.

Zenos
Zenos
more options

Are the Inbox folders populating with mail in Thunderbird?

mattpage24
mattpage24 Auteur de la question
more options

Zenos said

Are the Inbox folders populating with mail in Thunderbird?

Yes, mail is arriving. But obviously no drafts, sent, deleted are being saved. Mail is being sent out too, but it does stall when saying "sending to sent folder"