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I can't stay logged in, while my accountingprogramma has no restriction build in

  • 4 réponses
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par Shadow110

JolandaP
JolandaP
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When I am working in my online accountingprogramm, after a while Firefox will automatically close down my log-in in that program. How can I manipulate the settings in Firefox so that I can stay in and keep on working in my accountingprogramm? Yesterday I lost work from 1 hour...so that's not what you want while you are working on it. Tell me please how to fix this problem. Or do I have to use another browser? If so, which one can I use for this specific problem. Thanks, Jolanda

When I am working in my online accountingprogramm, after a while Firefox will automatically close down my log-in in that program. How can I manipulate the settings in Firefox so that I can stay in and keep on working in my accountingprogramm? Yesterday I lost work from 1 hour...so that's not what you want while you are working on it. Tell me please how to fix this problem. Or do I have to use another browser? If so, which one can I use for this specific problem. Thanks, Jolanda

Toutes les réponses (4)

Shadow110
Shadow110
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Hi, can not find any info on that and what was is before 57+ code changes and add-ons that did no longer work. Suggest as for help from that website or look through there support pages. Or save your work. As everyone used to do before auto-save came along.

Please let us know if this solved your issue or if need further assistance.

JolandaP
JolandaP Auteur de la question
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I've asked them and they say that in their programm is NO automatic log off build in. They told me it must be a setting in the browser, so the browser knows it is a safe website and there is no need to log out.

WestEnd
WestEnd
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So is it just that single program running in FF when FF closes down?

Shadow110
Shadow110
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Hi, it could be your ISP or another program that when it finds idle for too long closes the connection. Can try : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 59.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.