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Installed latest version - FF crashed my system 3 times, now won't open

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  • Dernière réponse par FredMcD

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updated to the latest version a few days ago - tried to open Firefox 3 times, and 3 times it crashed my entire system - causing a reboot each time. Now, when I click on the icon to open nothing happens - when I try to uninstall it says FF is running - but it doesn't show up in Task Manager...

updated to the latest version a few days ago - tried to open Firefox 3 times, and 3 times it crashed my entire system - causing a reboot each time. Now, when I click on the icon to open nothing happens - when I try to uninstall it says FF is running - but it doesn't show up in Task Manager...

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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia