Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Ce site disposera de fonctionnalités limitées pendant que nous effectuons des opérations de maintenance en vue de vous proposer un meilleur service. Si un article ne règle pas votre problème et que vous souhaitez poser une question, notre communauté d’assistance est prête à vous répondre via @FirefoxSupport sur Twitter, et /r/firefox sur Reddit.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Firefox not sycning correctly

  • 3 réponses
  • 1 a ce problème
  • 9 vues
  • Dernière réponse par guigs

Bullion
Bullion
more options

Hi,

Just set up a new PC at work and Firefox is not syncing correctly. 2 extensions sync but not theme, some other settings like how I have setup my homepage (top sites, toolbar density etc.) haven't synced. Bookmarks and history have synced

Sync was still working fine across home pc, old work pc and android phone - just not on new work pc.

Here is the error log: https://paste.ee/p/bYpSN

I have tried disconnecting all devices, reinstalled firefox and just logging in on the work pc, I can access firefox account information and tried verifying place database ( https://paste.ee/p/ziOfN )

Hi, Just set up a new PC at work and Firefox is not syncing correctly. 2 extensions sync but not theme, some other settings like how I have setup my homepage (top sites, toolbar density etc.) haven't synced. Bookmarks and history have synced Sync was still working fine across home pc, old work pc and android phone - just not on new work pc. Here is the error log: https://paste.ee/p/bYpSN I have tried disconnecting all devices, reinstalled firefox and just logging in on the work pc, I can access firefox account information and tried verifying place database ( https://paste.ee/p/ziOfN )

Toutes les réponses (3)

Shadow110
Shadow110
more options

HI I have forwarded this, expect something within a couple of days.

Bullion
Bullion Auteur de la question
more options

Any help would be appreciated.

Is it possible to copy a file from one PC to the other that will carry across the settings?

guigs
guigs
more options

I saw this: https://paste.ee/p/bYpSN#s=0&l=729 I think that this may mean that preferences are disabled on another actively syncing device. Please check that the checked settings on all devices are the same. (It is all or nothing, it is not specific to a particular device)

You can check out what files can be moved over from reference of this article - you should not have to though: Back up and restore information in Firefox profiles