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Incoming mails being sent to junk

  • 2 réponses
  • 2 ont ce problème
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  • Dernière réponse par Amateuruser

Amateuruser
Amateuruser
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Hi

Emails sent to my account arebeing sent to junk.

Despite repeatedly marking them as not junk; Firefox continues to send them to the junk folder. Since I get as many as 500 actual junk emails in a day, this can be a significant problem.

Is there a solution to this?

Hi Emails sent to my account arebeing sent to junk. Despite repeatedly marking them as not junk; Firefox continues to send them to the junk folder. Since I get as many as 500 actual junk emails in a day, this can be a significant problem. Is there a solution to this?

Toutes les réponses (2)

philipp
philipp
  • Moderator
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hello, you're posting in the firefox support forum - firefox is a browser and doesn't handle your emails. in case you're using thunderbird as a mail client and have a question about it please say so, then we will move your question into the thunderbird queue. if you're accessing your mails through webmail, contact your email-provider in order to help you further...

Problems with email and how to find help

Amateuruser
Amateuruser Auteur de la question
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philipp said

hello, you're posting in the firefox support forum - firefox is a browser and doesn't handle your emails. in case you're using thunderbird as a mail client and have a question about it please say so, then we will move your question into the thunderbird queue. if you're accessing your mails through webmail, contact your email-provider in order to help you further... Problems with email and how to find help

Sorry - my username is appropriate - yes, can you please move this to the appropriate forum?